Thursday, September 18, 2014

Angry Crab Shack - re-review

The original review was written a relatively short time after they opened. Since that time they have changed a lot. The restaurant is moving more towards a sports bar, emphasizing broadcast games and beer. 

The food is still quite good, but the atmosphere is now gone unfortunately.

I arrived with a group of 12, and we waited about 45 minutes to be seated because they will not take reservations. The best description of the service would be chaos. Orders were sent out incorrect or incomplete. The crabs were not from their usual source, and were unanimously pronounced inedible. Fried clams arrived almost in a burnt state, and wait staff had to be constantly reminded of missing items. Calamari was good, but all were wondering how it arrived in the shape that it was served in. Was it chopped and formed?

My personal food arrived with two different levels of seasoning - one with level 2, and one with level 3. The mussels were nice, but a number of them were unopened. Usually, that is a sign of dead shellfish, but in this case, it was a sign of undercooked shellfish that did not wish to be opened and eaten.

They were supposed to take American Express by the end of September, but they are not. One of our party was charged $290.00 on a credit card which then had to be voided. Unfortunately, that charge tied up that amount of money for the entire weekend on that credit card.

Unfortunately, what promised to be a really wonderful venue to eat at, has turned into an attraction for the college crowd with poorly trained wait staff. Most of our party was very disappointed and has stated that they will not be returning again.

Removing one star

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