1140 S Country Club Dr
Mesa, AZ 85210
Mesa, AZ 85210
This review applies only
to this location. Two of the Tom's BBQ places are owned by the father, and two
are owned by the son. This location is owned by the son.
Companion and I arrived for lunch. Companion ordered the chicken sandwich, jalapeno mac and cheese, a brownie, and a drink.
I ordered a burnt end sandwich, cole slaw, and a drink.
Our first problem was that unlike the fathers locations the sons do not accept Amex. One would expect that in a chain using the same name the same rules would apply. We found a table and in due course our food arrived.
Companion's chicken was overcooked and dry. Some of it was left behind as being unpalatable. Next was the mac and cheese. Unfortunately, it too was way overcooked with the noodles being just mush. It was taken home in the hopes that refrigerating it might firm it up and at least allow it to be deep fried. The brownie was the highlight of the meal, being a nice portion of cake with an excellent chocolate flavor and texture.
My burnt ends lived up to their name and were truly burnt. Having eaten burnt ends in many places before, I was familiar with what they were supposed to be, and the burnt refers to being seasoned and cooked twice. They are not usually dry and/or actually burnt. I ended up covering them in BBQ sauce so that I could get them down. The cole slaw was excellent and seemed to be the same recipe used in the other stores.
The restaurant was reasonably clean and the restrooms (which are quite unusual) were properly stocked and reasonably clean.
I was fairly disappointed on this occasion as I have eaten at other Tom's and never had food like this.
Two stars for a reasonably clean experience and a great brownie.
Companion and I arrived for lunch. Companion ordered the chicken sandwich, jalapeno mac and cheese, a brownie, and a drink.
I ordered a burnt end sandwich, cole slaw, and a drink.
Our first problem was that unlike the fathers locations the sons do not accept Amex. One would expect that in a chain using the same name the same rules would apply. We found a table and in due course our food arrived.
Companion's chicken was overcooked and dry. Some of it was left behind as being unpalatable. Next was the mac and cheese. Unfortunately, it too was way overcooked with the noodles being just mush. It was taken home in the hopes that refrigerating it might firm it up and at least allow it to be deep fried. The brownie was the highlight of the meal, being a nice portion of cake with an excellent chocolate flavor and texture.
My burnt ends lived up to their name and were truly burnt. Having eaten burnt ends in many places before, I was familiar with what they were supposed to be, and the burnt refers to being seasoned and cooked twice. They are not usually dry and/or actually burnt. I ended up covering them in BBQ sauce so that I could get them down. The cole slaw was excellent and seemed to be the same recipe used in the other stores.
The restaurant was reasonably clean and the restrooms (which are quite unusual) were properly stocked and reasonably clean.
I was fairly disappointed on this occasion as I have eaten at other Tom's and never had food like this.
Two stars for a reasonably clean experience and a great brownie.